careers

From time to time we have vacancies in both our Head Office in the UK and within our global store network.

Members of the very elite Irregular Choice team are expected to represent the brand and its ethos. Irregular Choice is known as fun, bright, and quirky. We offer a little piece of fantasy that customers can take away with them and this is what we want them to experience when they come to our stores. The vibe we create by using graphics, music, promotions, social networking and of course our products all work together to create a unique and fun experience but it is you, our potential employees, that can really make it something to remember.

Irregular Choice seeks outgoing assistant managers for our London stores!

As a member of the Irregular Choice retail store manager team you are expected to represent the brand and its ethos. Irregular Choice is known as a fun, bright and quirky brand. It's a little piece of fantasy that the customer can take away with them. This is what we want the customer to experience when they come to our stores.  The atmosphere we create in our stores with the music, furnishings and products all work together to create a unique and fun experience. It is the floor staff, the sales team, and the managers that can really make it an experience for the customer to remember. 

We are looking for a new Assistant Manager to join our already successful team, to help grow and strengthen the team. The ideal candidate will have: 

  • One to two years Management experience within a footwear retail environment (including Supervisor roles)
  • A proven history of working within a customer service based role.
  • Excellent communication skills.
  • Appreciation of process management.
  • Experience of working within a fast paced environment
  • Ability to prioritise and delegate efficiently.
  • Good computer skills including Microsoft Excel and Word.
  • Ability to run and work as part of a team.
  • An eye for merchandising.

The key responsibilities of the job are:

  • Develop and implement the customer service strategy focusing on the objectives of the business.
  • Management of store team.
  • Deliver daily sales and takings reports and update management.
  • Investigate issues and update management.
  • Develop new processes that improve customer service.
  • Stock reporting.

Please apply with your CV and cover email detailing why you are suited to the role, your availability, and current/expected salary to [email protected]

Irregular Choice are looking for a French-speaking Customer Service Assistant

Irregularchoice.com is going from strength to strength, bringing iconic and unique fashion footwear to our fans all over the world, and we are looking to expand the ECommerce team in our central Brighton Head Office.  The role will be focused on assisting our French and English speaking online customers and fans on a day-to-day basis.  Your daily tasks could range from answering calls and emails, tracking deliveries, resolving complaints, liaising with our warehouse, couriers, store or head office staff, to translating copy and answering queries on Social Media.

 Key Skills

  • Fluent and accurate in both English and French languages, spoken and written
  • Experience dealing with customers via email, social media and over the telephone
  • An unshakable sense of duty and personal responsibility to provide the best service possible
  • Ability to stay calm under pressure and prioritise issues minute to minute
  • Impeccable interpersonal skills with a knack for diplomacy
  • An ability to think practically and laterally to solve a problem
  • A passion for Irregular Choice, and able to connect with our equally passionate fans
  • Computer literate, with solid dependable skills in commonly used programs (Excel, Word, Outlook, Photoshop, browsers, CMS)

 

The following qualities will be looked upon favourably, so please do tell us if you have an interest, relevant skills or experience in the below…

 

  • Further languages, notably Spanish, German and/or Italian
  • Marketing experience (Facebook, Instagram, email)
  • Online community management
  • Copywriting
  • Knowledge of the fashion and/or footwear industry
  • Experience working for a close-knit, creative, fast paced, growing business
  • Experience working in an ECommerce environment
  • Knowledge of the retail and social media landscape in France, Belgium and other French-speaking countries 

 

This is a new role available to start in January 2017, and will initially be a full time fixed term contract for six months.  There will be scope for the role to become permanent after this period, based on performance and growth. 

Please submit your application to [email protected] with your CV, salary expectations, and a brief cover letter demonstrating how you will be the most perfect fit for this new role.  We look forward to hearing from you!


If you feel you have what it takes to work for us, but don't see any suitable vacancies, email us at [email protected] with a covering letter and a copy of your most recent CV. We will review your CV and try and match your experience to any positions we may have available.

Due to the high volumes of CVs that we receive we will only contact you if we feel we can match you to a position. If you do not hear from us within 4 weeks of sending us your CV, unfortunately we will not be taking your application forward.