careers

From time to time we have vacancies in both our Head Office in the UK and within our global store network.

Members of the very elite Irregular Choice team are expected to represent the brand and its ethos. Irregular Choice is known as fun, bright, and quirky. We offer a little piece of fantasy that customers can take away with them and this is what we want them to experience at Irregular Choice. The vibe we create by using graphics, music, promotions, social networking and of course our products all work together to create a unique and fun experience but it is you, our potential employees, that can really make it something to remember.

Irregular Choice are looking for an outgoing Stores Manager

Maternity, holiday, special events cover for Irregular Choice London Stores

As a member of the Irregular Choice retail store manager team, you are expected to represent the brand and its ethos. Irregular Choice is known as a fun, bright and quirky brand. It's a little piece of fantasy that the customer can take away with them. This is what we want the customer to experience when they come to our stores.
The atmosphere we create in our stores with the music, furnishings, and product all work together to create a unique and fun experience. It is the floor staff, the sales team, the managers that can really make it an experience for the customer to remember.

We want everyone who steps through the door to be greeted with a smile, to be made to feel welcome and to be served by someone who is happy to do that little bit extra to help them find something that they love. Even if the customer does not buy anything on their first visit if they have a positive experience they will come back, and recommend us to friends and family. The best promotion for any brand is positive word of mouth! The store manager has the ultimate responsibility for the store environment and the staff working at the store. The store manager should offer guidance, experience, and training where needed so that the assistant managers are empowered to run their stores within the guidelines of the business in the absence of the manager.

The successful candidate must posess the following skills...

  • One to two years management experience within a footwear retail environment
  • A proven history of working within a customer service based role
  • Excellent communication skills
  • Appreciation of process management
  • Experience of working within a fast-paced environment
  • Ability to prioritise and delegate efficiently
  • Good computer skills, including Excel and Word

The key responsibilites of the job are...

  • Develop and Implement the customer service strategy focissing on the objectives of the business
  • Management and support of store team
  • Analyse performance to improve processes and address issues
  • Deliver daily sales and takings reports and update mangement
  • Investigate issues and escalate to management
  • Develop new processes that improve customer service
  • Stock reporting

Please email [email protected] to apply, by sending your CV and a covering email detailing why you are suited to the role, current/expected salary, availability to start.

 

Irregular Choice are looking for a Customer Service Supervisor

Irregularchoice.com is going from strength to strength, bringing iconic and unique fashion footwear to our fans all over the world, and we are looking to expand the ECommerce team in our central Brighton Head Office.  The role will be focussed on assisting our customers and Customer Service staff on a day-to-day basis, you must have previous experience of leading a customer-facing team to be considered for this role.

Key Skills...

  • Fluent and accurate in English, spoken and written
  • Experience dealing with customers via email, social media and over the telephone, in a senior or managerial role
  • An unshakable sense of duty and personal responsibility to provide the best service possible
  • Ability to stay calm under pressure and prioritise issues minute to minute
  • Impeccable interpersonal skills with a knack for diplomacy
  • An ability to think practically and laterally to solve a problem
  • A passion for Irregular Choice, and able to connect with our equally passionate fans
  • Computer literate, with solid dependable skills in commonly used programs (Excel, Word, Outlook, Photoshop, browsers, CMS) 

The following qualities will be looked upon favourably, so please do tell us if you have an interest, relevant skills or experience in the below… 

  • Further languages, notably French, Spanish, German and/or Italian
  • Marketing experience (Facebook, Instagram, email)
  • Online community management
  • Copywriting
  • Knowledge of the fashion and/or footwear industry
  • Experience working for a close-knit, creative, fast paced, growing business
  • Experience working in an ECommerce environment

This is a new, full time, permanent role available for immediate start, the goal for this role will be to provide strong supervisory/managerial support and assistance to our current staff in a growing and busy department.  You will have the opportunity to shape and lead this department to further success, so the successful applicant will demonstrate vision, understanding and drive.

Please submit your application to [email protected] with your CV, availibility, salary expectations, and a cover letter demonstrating how you will be the most perfect fit for this new role and brand.  We look forward to hearing from you! 

Irregular Choice are looking for a Trainee Footwear Technologist

Due to the success of Irregular Choice we are expanding the technical team and are looking for a Trainee Footwear Technologist to complement our existing team.  The role will initially concentrate on brand factory confirmation samples, with further progression through training and gained experience.  Please note that this is not a design role!

The role...

  • Track the progress of samples
  • Evaluate the look / aesthetics of samples against the requirement
  • Check materials against the requirement
  • Create and update clear and concise sample comments
  • Communicate with the China team to ensure amendments are followed accordingly and on time

Key Skills and requirements...

  • Knowledge or qualification in footwear technology (specification, pattern, materials, construction, production), but full training can be given
  • Good eye for product detail
  • Good administration skills
  • Accurate, attention to detail
  • Good command of English
  • Quick learner and can-do attitude
  • Good at working to tight deadlines, under pressure
  • Self motivated but good at working in a team
  • IT literate eg Excel

This is a full time, permanent role, based in our Brighton, UK Head Office.  

Please submit your application to [email protected] with your CV, salary expectations, and a cover letter demonstrating how you will be the most perfect fit for this new role.  We look forward to hearing from you! 


If you feel you have what it takes to work for us, but don't see any suitable vacancies, email us at [email protected] with a covering letter and a copy of your most recent CV. We will review your CV and try and match your experience to any positions we may have available.

Due to the high volumes of CVs that we receive we will only contact you if we feel we can match you to a position. If you do not hear from us within 4 weeks of sending us your CV, unfortunately we will not be taking your application forward.