During this unprecedented time, the well-being of our loyal customers (Irregular family) and Irregular team is more important to us than ever before and is our highest priority.
Some time ago, we made the difficult decision to temporarily close all of our UK & Melbourne stores. Our website has remained open, and we continue to stringently follow all government and local authority advice regarding COVID-19 precautions to ensure the safety and wellbeing of our staff and customers is maintained.
All staff are following the WHO recommendations of hygiene and are being even more thorough with the cleaning of surfaces and work areas than usual ensuring that you can remain confident in purchasing your favourite IC styles.
All staff have been instructed to stay at home for at least 14 days if they, or anyone close to them, show symptoms of a cold or fever.
As stated previously, our website is trading as usual but with much stricter boundaries with regard to our logistics providers who have much restricted physical contact with staff for your safety and theirs.
Our warehouse team is working around the clock to keep things moving, but because of the necessary measures now in place, and the more global effect COVID-19 has had on logistics and transport worldwide, you may experience some likely delays which are out of our control.
Our dedicated Customer Care team stands ready (remotely) to help you navigate any delivery challenges at email@example.com.
Below, we have given useful links for specific country updates with Royal Mail & DPD.
We ask, respectfully, for your patience and continued understanding during this time as we rise to each challenge as the situation develops and more measures are introduced to help protect our businesses and communities. Should you have any questions, don’t hesitate to get in touch at firstname.lastname@example.org.