shipping and delivery

Processing Times

Please note estimated delivery dates for your order are shown in checkout to assist you. Dispatch of your order may occasionally be delayed due to the following...

  • Busy periods (sale/product launch/Christmas). Due to increased volumes of orders our processing times can increase from 2/3 working days to 5/7 working days, however, this will be reflected in the delivery date estimate at checkout when you select your chosen delivery service
  • If the product you ordered is out of stock, we will do our best to source a replacement where possible - this may take up to 7 working days
  • If we suspect fraud or foul play, we may place your order on hold and contact you for further details
  • You have ordered a made-to-order item with a lead time/specialist delivery service

Transit Times

  • UK Hermes Standard Tracked - Usually arrives 2/3 working days after day of dispatch exc Sundays & Bank holidays.
  • DPD UK Next Working Day Delivery - Usually arrives the next working day after dispatch.
  • DPD UK Saturday Delivery - Usually arrives the Saturday after dispatch.
  • Please note for Next Day & Saturday delivery you need to order by 1PM.
  • Non-UK Delivery will be made by P2P FedEx - Ranges from up to 7 working day transit times (Ireland), through 5-10 working days (Western Europe) to 20-30 working days (Pacific Islands, South America)
  • Email Delivery - Usually arrives up to 48 working hours after order is processed and completed, only available for email gift vouchers.

At checkout, we will offer selected delivery services and charges based on your delivery location, currency and order contents, any prices or transit times quoted here may be superseded by the services and prices offered to you at checkout.

Please do not hesitate to contact us if you need any assistance with delivery queries by emailing us on  Our Customer Care Team is available to help you during UK office hours on normal working days.

All times quoted are UK local time (GMT or BST). All transit times quoted are based on previous performance but cannot be 100% guaranteed to arrive on the estimated date given.  We may rescind, suspend, or change any services or prices quoted here at our discretion.

Tracking details

If your order is to be delivered by P2P FedEx in the EU/ Worldwide or Hermes in the UK, you can provide your mobile telephone number and email address at checkout to receive updates and tracking details directly from the carrier via email and SMS regarding your delivery.Please note that Hermes & P2P FedEx emails will be sent to you via Scurri and may go to your junk folder.

DPD & Hermes also include 'in-flight' options such as deliver to a neighbour/collect from depot where applicable. We will email tracking details to you the morning after your order is dispatched.

Price Overview

  • UK Hermes Standard Tracked - FREE (spend £50)
  • UK Hermes Standard Tracked - £3.00 (under £50)
  • UK DPD Next Working Day Delivery - £6.00
  • UK DPD Saturday Delivery - £6.00
  • P2P FedEx tracked & Signed - Ireland/Belgium/France/Germany/Netherlands/Czech Rep./Luxembourg - £5.00/€6.25
  • P2P FedEx tracked & Signed - Austria/Denmark/Hungary/Poland/Slovakia/Slovenia - £7.50/€9.38
  • P2P FedEx tracked & Signed - Spain/Sweden/Portugal/Italy/Latvia/Lithuania - £10.00/€12.50
  • P2P FedEx International tracked & Signed - International all other countries - max charge per item £10.00/€12.50/$14.50USD
  • P2P FedEx International tracked & Signed - International USA/Canada - £10.00/€12.50/$9.95USD per order for orders under £120/€150/$150USD/$150AUD
  • P2P FedEx International tracked & Signed - USA/Canada/Australia/New Zealand - FREE for orders over £120/€150/$150USD/$150AUD

Prices, delivery times, and services tailored to your order and delivery destination will be shown at checkout.

Countries we deliver to

We deliver to most countries in the world. If you have a working postal service where you live, chances are we can deliver to you! Please email us if you cannot see your country listed in the delivery destination chooser at checkout.

Large international shipments may be split into medium parcels where applicable due to weight and volume restrictions.

VAT and other charges

All prices for goods and services delivered within the European Union include VAT where applicable.

The VAT charged will be either VAT in the country of delivery (rates will vary by country, but our prices remain unchanged) or UK VAT.

For goods and services delivered outside the European Union VAT is not charged although the price shown on the website remains unchanged.

If you purchase from us for delivery outside of the EU, please be aware that the destination country may charge additional tax and customs charges for importing the goods - this is beyond our control.  Applied VAT charges for your order will be shown on your order invoice.

Design Asylum UK Retail LTD, trading as Irregular Choice is a registered company in England and Wales. Company Number: 6668145 VAT Number: 940 2061 64. 1st Floor, Trinominis House, 125-129 High Street, Edgware, Middlesex, HA8 7DB