shipping and delivery

Processing Times

Please note estimated delivery dates for your order are shown in checkout to assist you. Dispatch of your order may occasionally be delayed due to the following...

  • Busy periods include Sale, Product Launches & Christmas. Due to increased volumes of orders, our processing times may increase from 2/3 working days to 5/7 working days, however, this will be reflected in the delivery date estimate at checkout when you select your chosen delivery service.
  • If the product you ordered is out of stock, we will do our best to source a replacement where possible - this may take up to 7 additional days.
  • If we suspect fraud or foul play, we may place your order on hold and contact you for further details
  • You have ordered a made-to-order item with a lead time/specialist delivery service

Transit Costs & Time frames UK & Ireland

UK Hermes Standard Tracked - FREE if you spend over £50 Or £3.00 if you spend under £50. In a hurry? why not try DPD UK Next Working Day Delivery or DPD UK Saturday delivery - £6.00. Please note for DPD Next Day & DPD Saturday delivery, your order needs to be placed by 1 PM.

UK Hermes Standard Tracked - Usually arrives 2/3 working days after the day of dispatch exc Sundays & Bank holidays.

DPD UK Next Working Day Delivery - Usually arrives the next working day after dispatch & DPD UK Saturday Delivery - Usually arrives the Saturday after dispatch.

DPD Ireland Tracked - FREE if you spend over £100 Or £6 if you spend under £100. Delivery within 3-5 days after dispatch.

Please note occasional courier delays can happen and as unfortunate as this is, this is outwith our control.

Transit Costs & Time frames EU & ROW

USA-Canada-Australia-New Zealand will ship with FedEx International tracked & Signed – FREE for orders over £120/€150/$150USD/$150AU or starting from £10.00 if order total is less than £120/€150/$150USD/$150AUD

USA-Canada-Australia-New Zealand estimated delivery ranges from 10 days – 20 days. 

Belgium/France/Germany/Netherlands/Czech Rep./Luxembourg = FedEx tracked & Signed - Starting from £5.00/€6.25/$7.50USD/$9.25AUD

Austria/Denmark/Hungary/Poland/Slovakia/Slovenia = FedEx tracked & Signed Starting from £7.50/€9.45/11.25USD/$14.00AUD 

Spain/Sweden/Portugal/Italy/Latvia/Lithuania = FedEx tracked & Signed Starting from £10.00/€12.50/$15.00USD/$18.50AUD

Estimated delivery ranges from 5 days to 20 days for the above countries. 

Please note, For all items sent outwith mainland UK we cannot accept responsibility for any delays at Customs

Email Delivery - Usually arrives up to 48 working hours after the order is processed and completed, only available for email gift vouchers.

At checkout, we will offer selected delivery services and charges based on your delivery location, currency, and order contents, any prices or transit times quoted here may be superseded by the services and prices offered to you at checkout.

Tracking details

If your order is to be delivered by FedEx in the EU/ Worldwide or Hermes in the UK, you can provide your mobile telephone number and email address at checkout to receive updates and tracking details directly from the carrier via email and SMS regarding your delivery. Please note that Hermes & FedEx emails will be sent to you via Scurri and may go to your junk folder.

DPD & Hermes also include 'in-flight' options such as delivery to a neighbor/collect from depot where applicable. We will email tracking details to you in the morning after your order is dispatched.

Countries we deliver to
We deliver to most countries in the world. If you have a working postal service where you live, chances are we can deliver to you! Please email us if you cannot see your country listed in the delivery destination chooser at checkout. Large international shipments may be split into medium parcels where applicable due to weight and volume restrictions.

VAT and other charges
All prices for goods and services delivered within the European Union include VAT where applicable.
The VAT charged will be either VAT in the country of delivery (rates will vary by country, but our prices remain unchanged) or UK VAT.

For goods and services delivered outside the European, Union VAT is not charged although the price shown on the website remains unchanged.

If you purchase from us for delivery outside of the EU, please be aware that the destination country may charge additional tax and customs charges for importing the goods - this is beyond our control.  Applied VAT charges for your order will be shown on your order invoice.

Design Asylum UK Retail LTD, trading as Irregular Choice is a registered company in England and Wales. Company Number: 6668145 VAT Number: 940 2061 64. 1st Floor, Trinominis House, 125-129 High Street, Edgware, Middlesex, HA8 7DB