careers

From time to time we have vacancies in both our Head Office in the UK and within our global store network.

Members of the very elite Irregular Choice team are expected to represent the brand and its ethos. Irregular Choice is known as fun, bright, and quirky. We offer a little piece of fantasy that customers can take away with them and this is what we want them to experience at Irregular Choice. The vibe we create by using graphics, music, promotions, social networking and of course our products all work together to create a unique and fun experience but it is you, our potential employees, that can really make it something to remember.

Irregular Choice are looking for a Customer Service Advisor

Irregularchoice.com is going from strength to strength, bringing iconic and unique fashion footwear to our fans all over the world, and we have a vacancy within the ECommerce/Retail team in our central Brighton Head Office.  The role will be focussed on assisting our customers on a day-to-day basis, via telephone, email, social platforms and CMS systems, liaising with internal departments, stores and stockists.

Key Skills...

  • Fluent and accurate in English, spoken and written
  • Experience dealing with customers via email, social media and/or over the telephone
  • A strong sense of duty and personal responsibility to provide the best service possible
  • Ability to stay calm under pressure and prioritise issues minute to minute
  • Impeccable interpersonal skills with a knack for diplomacy
  • An ability to think practically and laterally to solve a problem
  • Computer literate, with solid dependable skills in commonly used programs (Excel, Word, Outlook, Photoshop, Chrome, GSuite, Magento) 

The following qualities will be looked upon favourably, so please do tell us if you have an interest, relevant skills or experience in the below… 

  • Further languages, notably French, Spanish, German and/or Italian
  • A passion for Irregular Choice, and ability to connect with our equally passionate fans
  • Social platform experience (Facebook, Instagram)
  • Knowledge of the fashion and/or footwear industry
  • Experience working for a close-knit, creative, fast paced, growing business
  • Experience working in an ECommerce environment

This is a full time, permanent role available for immediate start. £NMW plus targeted bonus after probationary period.

Please submit your application to jobs@designasylum.com with your CV, availability, and a cover letter demonstrating how you will be the most perfect fit for this new role and brand.  We look forward to hearing from you! 

Irregular Choice seeks an outgoing Assistant Manager for our London store

Irregular Choice is known as a fun, bright, inclusive, and quirky brand, and as an Irregular Choice Assistant Manager you will expertly represent the brand and its ethos. The atmosphere we create in our stores with music, furnishings, and product all works together to create a unique and fun experience. We offer a little piece of fantasy that the customer can take away with them, and this is what we want our customers to experience when they come to our stores. We want everyone to be greeted with a smile, to be made to feel welcome and to be served by someone who is happy to do that little bit extra to help them find something that they love. We are looking for a new Assistant Manager to join our already successful team, to help grow and strengthen the team.

The ideal candidate will have…

  • One to two years Management experience within a footwear retail environment (including Supervisor roles)
  • A proven history of working within a customer facing role.
  • Excellent communication skills
  • Appreciation of process management
  • Experience of working within a fast paced environment
  • Ability to prioritise and delegate efficiently
  • Good computer skills including Microsoft Excel and Word
  • Ability to run and work as part of a team
  • An eye for merchandising

The key responsibilities of the job are

  • Develop and implement the customer service strategy focusing on the objectives of the business.
  • Management of store team
  • Analyse performance to improve process and address issues
  • Deliver daily sales and takings reports and update management
  • Investigate issues and update management
  • Develop new processes that improve customer experience
  • Manage and support the team
  • Stock reporting

Please apply by sending your CV and covering email detailing your suitability for the role, current/expected salary and availability to start to jobs@designasylum.com

If you feel you have what it takes to work for us, but don't see any suitable vacancies, email us at jobs@designasylum.com with a covering letter and a copy of your most recent CV. We will review your CV and try and match your experience to any positions we may have available.

Due to the high volumes of CVs that we receive we will only contact you if we feel we can match you to a position.